Testimonials

Daniel Gastel
Daniel Gastel
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One of the best customer experiences I've had. Our intercom stopped working. The cause was not evident. Rather than guess wildly Luca stopped by to diagnose the problem and ordered the correct parts. He came up with a creative solution that not only restored functionality but simplified the system. Besides being an excellent technician, Luca radiates warmth and integrity.
Thomas Matta
Thomas Matta
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We had a video intercom installed by Luca for our brownstone. The installation was seamless and quick. Very happy with the solution as well as the service NYC intercom provided. Also, their prices were very fair!
Dan Boyle
Dan Boyle
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Luca and his company are the best. We've used them for years. They always answer the phone 24/7. Great prices and support.
Alysa Ain
Alysa Ain
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Luca recently installed a new intercom system in our condo building. Our unit needed a lot of special attention because of some rewiring that occurred during a renovation; Luca patiently returned multiple times to diagnose the problem and find a workable solution. I really appreciated his professionalism, and it was a real pleasure to work with someone so friendly and down to earth, especially during these unusually stressful times. ...Read More
Julie Greenspon
Julie Greenspon
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Luca was very responsive and patient, answering a bunch of questions as we figured out which new intercom system would work for our building. It was easy to schedule and Luca was on time and creative figuring out where all the wiring was. He left things extremely clean, and we love our new video system.
speros manolatos
speros manolatos
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Luca did 2 wonderful installations of camera and intercom systems.He is very reliable with reasonable prices. He follows up on his work to make sure all is well. Highly recommended.
Lynda Anderson
Lynda Anderson
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I would highly recommend this company based upon my experience with Luca. He was professional, responsive and persevered with a problem that was inherited from a prior vendor! He truly defines what customer service should be.
Andrew Bernstein
Andrew Bernstein
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The relay on our building's push-to-exit button failed, and I called 7 locksmiths and security companies to see who could come quickly to fix it. Luca was the most responsive AND the best price. When he showed up, he was knowledgeable, prepared, and made a number of improvements no one else had thought to make (or even ask about). He's now at the top of our list for future intercom and security work. 5 stars.
Lauren Ford
Lauren Ford
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Luca installed an audio/video intercom for our business. He was very professional and helpful with follow up. Highly recommend.
Edwin & Princess Diaz
Edwin & Princess Diaz
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My experience with NYC INTERCOM was amazing Luca was so Great with his patients , with training, hard working, I will be calling him again with all my Security needs Jobs. Very professional Great Quality work and a Man of his Word. Great Job Luca’s I’m very Happy
Jia Yang
Jia Yang
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I cannot stress how incredible Luca was! I was quoted by another vendor over 30 TIMES what it cost Luca and he solved the intercom in just 2 hours. Please, everyone - go to Luca. He is so knowledgeable and honest with his pricing.
Aaron Sylvan
Aaron Sylvan
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Luca was absolutely fantastic. Solved problems that had been plaguing my building for years, relating to intercom, security cameras, internet, and the key card access system. Even fixed a weird problem with a conventional lock too. Consistent, reliable, kept to his schedule and budget.
Adam Rosenthal
Adam Rosenthal
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Had these guys install a new video intercom system for a small apartment building i have in east harlem. They were very professional and did excellent work in a very timely manner. I highly recommend them.
Jacov Zimerbort
Jacov Zimerbort
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We needed a new intercom system in our multi-unit apartment building. NYC intercom responded promptly, install was quick and easy, and price was fair! Would definitely recommend them!
Fabio Scoditti
Fabio Scoditti
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NYC Intercom & Security should be the only call you make for all your intercom and security needs! As a property manager I have had many terrible experiences with intercom and security companies. ...Read More
SoufGPZ
SoufGPZ
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I searched for a company to install access control in our new office, so I called a few companies and NYC Intercom & Security Solutions were the most attractive. The price was right for our budget and they left the best impression. At the end I was very happy with my decision! The system is awesome and the installation was very professional
S. Prk
S. Prk
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Came to help troubleshoot my home security camera's and install the application on my cell home. Fast, efficient and very knowledgeable! I would definitely hire again. I wish i could give 10 stars. He's five more...☆☆☆☆☆
Rachel Hyman
Rachel Hyman
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Luca did a terrific job designing a custom plate for our office and installing an intercom system. He was helpful, responsive and professional. He also completed the job in less time than we had thought! I would definitely recommend NYC Intercom.
Corinne Rivera
Corinne Rivera
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My intercom system suddenly stop working, so I found NYC INTERCOM. Luca showed up on time, and he upgraded my old intercom with a new Comelit system. Right now I can answer my intercom from my phone anywhere I am, the job was done quickly, clean and with a fair price. Highly recommended.
Amber King
Amber King
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Our intercom’s haven’t been working right for years and I ended up getting a referral from Zabe at Canal alarms ( they sell high-quality intercom’s and cameras) , he Gave me Luca’s number, the owner of Nyc intercom & Security Solutions. ...Read More
Joe Evans
Joe Evans
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I had the best experience using NYC intercom, they installed both cameras to my front door like real professionals. And as well upgraded my intercom to video imaging, all at a fairly good price. Not the cheapest service, but fairly reliable and honest. Would definitely recommend, as I've had horror stories with other services in the past!
dor sack
dor sack
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Great service! So happy I ended up using their services. The technicians were very professional and the pricing was reasonable. We hired them to upgrade one of our building’s intercom and security system. The system works great, easy to work with and very durable. As a property manager, it is very important to find a trusted company and I will definitely hire them in the future!
Salvatore Gragnaniello
Salvatore Gragnaniello
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I had NYC Intercom install security cameras in my home and an in wall I-pad. The job was done with so much attention to detail and quickly. The price was reasonable and I will be calling them back for future installs.
The Gas Bijoux US Team
The Gas Bijoux US Team
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I have 4 retail businesses in the city for over 20 years, and believe me I have used MANY MANY locksmiths for all our shops. NYC Intercom & Security Solutions is a fantastic and reliable service in a world of RIPOFFS in NY! reasonable prices and a great service with a nice smile. If you ever need a locksmith, this is your pace, Five stars, highly recommended!!
guy yosef
guy yosef
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Great Service, Professional and reasonable prices. I own a Diamond and Jewelry wholesale business, needed a highly qualified professional to install security and lock systems according to high insurance requirements. Luca was the perfect guy for the job, without any doubt. Highly recommend!!!
Michelle Eldan
Michelle Eldan
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Love these guys!!! They did my home security installation. They were quick, responsive, helpful and helped me learn how to care for my unit. Luca was my service man, he came to my house , and followed up with me afterwards via text to check in to make sure everything was ok. I highly recommend these guys!!!
Michelle Mui
Michelle Mui
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Luca was amazing. Called him and the next day he came by to troubleshoot our old Aiphone intercom system that wasn't working anymore. Aiphone technical support wanted me to start buying new parts. But Luca fixed the problem without ordering new parts. Efficient, professional, and got the job done. Saved me a lot of money. Everything you want in a repair technician.
Megan Puleri
Megan Puleri
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Luca was super efficient and helpful! He explained my options and we agreed to move forward with a new lock & camera. At first I was hesitant because it looked confusing but no worries because Luca made it very simple for me. I would highly recommend using Luca and his services! Hope you find him as helpful as I did! P.s. he also recommended a pizza place near me and it’s the best pizza in NYC All in all this was a the 5 start experience.
Avi Snow
Avi Snow
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Luca was a wonderful help, he came to my apartment within one hour after I called the company and was very quick to change all the locks/issue new keys. He explained all the options I had to maximize the security of my apartment. Now I feel great about the product I have picked, and how to use the system!
X. Gary Xue
X. Gary Xue
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We replaced our 7-unit building's antiquated intercom system with a new one installed by NYC Intercom and have been very happy with the whole process. Luca has been responsive to queries and very professional throughout the process. The price was competitive and work quality impeccable. We highly recommend this company.
Jason Diamonds
Jason Diamonds
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Professional, knowledgeable, affordable and friendly. Luca came to replace two cameras from an existing system at our lot. He took the time to show me how different the picture quality is compared a company we had used before and installed a cheap camera. He then showed me how to use the free camera app he installed on my phone and the next morning called me to ask if I was satisfied with the night vision camera resolution. Thats what I call service, Luca is the MAN!
Yifat Cyzs
Yifat Cyzs
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I just moved to a new house and I needed an intercom. I tried one guy and he told me that the electricity is messed up and therefore his price estimation was really high. I got a recommendation for NYC intercom and I called them for a second opinion. the guy came on time and he was really nice, he gave me a really good price and he did the job in no time. To sum up, They are very reliable, effective and professionals. Strongly recommended.
Rejuve Rejuvefaceandbody
Rejuve Rejuvefaceandbody
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Amazing service!! These guys are So amazing!! Clean work!! Efficient, fast and top quality! Also extremely clean! My work was impeccable and they do everything with a smile! I will continue to use their service and recomend to all my friends!
Warren Walfson
Warren Walfson
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Luca and his team provide excellent service, quality workmanship and are always 100% professional.
Eralda Mersini
Eralda Mersini
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Have been using the company’s services for over 5 years. Always reliable, proffessional and reasonable. I reccommended highly!
Mario Collaro
Mario Collaro
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I needed an electric door lock mechanism installed. NYC intercom quoted the least and got the mechanism functioning in less time than I expected. They left the job sight clean and tidy with the wire installation.
dean gordon
dean gordon
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Great and professional service, I couldn't be more satisfied with Luca & his colleagues. They installed new camera system at my apartment. There work was very clean and discret, no bulky equipment or exposed wiring. And it was done within my budget in a timely manner. ...Read More
darek senko
darek senko
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Very good service, professional and easy to work with. I would recommend this service to anyone looking to install intercoms of any kind. 10/10.
jessica kucher
jessica kucher
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I had security cameras installed in my home and the job was done perfectly! I even had my 2 year old son running around the house and the tech was extra careful and very professional.
William Ortiz
William Ortiz
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Luca came to install cameras at my uncles grocery store about 5 weeks ago and everything works perfect. The resolution is much better than what he had before and he can also check everything from his cell phone.
Ray T.
Ray T.
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Fantastic Find! Can't say enough. We have had an old LeeDan intercom for decades and finally with Luca, put a 7 unit aiphone video system in our Flatiron loft building in one day. Yesterday, in fact. Works beautifully, everyone in the building loves it, the quality, the simplicity and how smoothly it all happened. Luca, the owner came at 7:30AM as I requested. Just that's extraordinary, but so was everything else. When small problems arose they were quickly diagnosed and resolved without missing a beat. Serious, intelligent, reasonable, honest, hard working. I've worked with a lot of trades over decades and I can't recommend anyone more highly.
Anna Della Valle
Anna Della Valle
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Excellent service, very professional. They installed new intercom system in our building and we are extremely pleased with the results. They are also always available to answer questions.